Enterprise management refers to how a company’s operations, processes, information and IT capabilities, system and service products, resources, and activities are managed and regulated. Enterprise management is a term used for modern examples of ERP that allow businesses to manage vital day-to-day processes such as inventory management, accounting, human resources and customer relationship management (CRM). …
Human resources refers to both the individuals who work for a corporation or organisation and the department in charge of handling all employee-related issues. Employees are one of the most important resources in any company or organisation. The term “human resources” was introduced in the 1960s, when the importance of labour relations began to be …
It’s no secret that successful companies are the ones with satisfied customers. But while many executives claim to understand the importance of customer experience (CX), it often falls by the wayside as resources are channeled into product development. Yet as we wrestle with a global recession, how you interact with your customers is more vital …
Customer Experience Will Determine the Success of Your Company Read More »
Sources: TheStar PETALING JAYA: Despite the adverse effects of the coronavirus pandemic on the economy, Malaysia’s banking system remains strong on the back of robust liquidity and deposit-driven funding. In its latest sector update, Moody’s Investors Service rated the domestic banking system’s macro profile as “strong -”, higher than several other countries in South-East Asia. …
Sources: TheStar PETALING JAYA: The issue of unsatisfactory customer service in the country has been one that been lamented on social media for quite some time. Frankly, we have been whining about it for decades before people even came up with social media. Today netizens make it clear that they are far from satisfied with …
INTRODUCING INSIGHTZCLUB, THE FIRST PROVIDER OF BEHAVIORAL AND PASSIVE DATA TO HELP BRANDS WORLDWIDE ACHIEVE OPTIMUM RESULTS Kuala Lumpur, 2 March 2021 – In an era where information is vast, abundant and easily obtained by anyone it is important to rely on data-backed facts and figures when it comes to making important business decisions. Big data …
ELEVATE YOUR MARKETING STRATEGIES THROUGH BIG DATA Read More »
